Me: Just go on to our website and select the “My Account” button.
Client: I don’t see it.
Me: It’s on the black banner, in the top right corner
Client: I’m looking, I don’t see it!
Me: Can you please go to the website?
Client: No, I’m not at my computer
My staff have learned that their first question should always be “are you in front of a computer?” for this exact reason.
- faculty member: I need to use JMP in my research class. However, I found the expiration message today trying to use it. Could you help me renew the license so that I can use it?
- me: *attaches step-by-step instructions for how to attach the new and updated license. It's 6 steps*
- faculty member: How do I save from the pop up expiration message, as shown in the attached screen shot. *attachment shows the exact screen that would be encountered in step 2*
- me: Go to step 2 – click ‘open license’ and continue from there.
Me: I sent an email with some proposed pictures for your website. Which of the images do you like?
Client: I like the second and third one.
Me: Sometimes the order of the images can’t be relied on when viewing emails. Can you tell me the filenames of the images that you liked?
Client: Yes. Both are called 115KB.
My editor. I assume he wants a .doc and not the .docx I sent him. But still…
I love how he can elevate and demean in the same message.
When my boss forwarded me the email, this was his response:
“The computer in the front is not toasted bagel the internet.”
Yep. S’about accurate.
Part of my job involves preparing paperwork to request funding a year in advance. It usually happens in February.
Well this year the new head of the committee was late and we only just got the paperwork about a week ago. It’s due in early March.
I opened up the PDF to find a) it was an old form without any of the dates adjusted to be current and b) it wasn’t set up to be filled in. It’s just blank.
- We order Office 2013 CDs on a regular basis. They get handed out to interested faculty and staff. This is not new.
- I placed an order on the 7th of this month. They normally take about 3 days to arrive.
- I hadn’t received them by the 18th. I emailed the vendor and miraculously got an invoice that stated they were shipped. That day.
- Still didn’t receive them.
- Emailed the vendor.
- She responded with a UPS tracking code.
- The code was to a package that got shipped to Salt Lake City, which is NOT where I am.
- I told her this.
- She replied with the exact same tracking number.
- I pointed this out.
- She finally got back to me today (the 26th) to say that they were “mis-shipped” and appended a FedEx tracking number.
- It doesn’t work.
- 1000000% done.
There’s nothing wrong with mine, I just really like setting computers up.